Privacy Policy for Bliss Technologies Private Limited
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Effective Date: 11 November 2024
Welcome to Bliss Technologies Private Limited (“Bliss Tech”). We are committed to protecting your privacy and ensuring a safe online experience for all users of our websites, including our e-commerce platform, shop.blisstech.co.zw, where we offer IT electronics such as phones, laptops, printers, and various digital services including website development, software development, web hosting, email hosting, and domain services.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
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1. Information We Collect
a. Personal Information:
We collect personal information when you interact with us, including but not limited to:
Name, email address, phone number, and physical address
Payment information for purchases made on our e-commerce platform
Account information (such as usernames and passwords for web hosting or email services)
Any other information you choose to provide
b. Non-Personal Information:
We may also collect non-personal information automatically, including:
IP addresses, browser type, and operating system
Device information, including unique device identifiers
Usage data, including pages viewed and time spent on the website
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to personalize your experience, analyze website performance, and deliver targeted advertising. You can control the use of cookies through your browser settings, though disabling cookies may impact certain functionalities of our services.
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2. How We Use Your Information
Bliss Tech may use the information we collect for various purposes, including:
Processing orders and delivering products purchased through shop.blisstech.co.zw
Providing and improving our services, including web hosting, email hosting, domain management, and software development
Customizing and enhancing your online experience
Communicating with you about orders, products, services, and promotional offers
Analyzing and monitoring website usage for research and development
Protecting against fraud, abuse, and unauthorized access to our services
Complying with legal obligations
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3. How We Share Your Information
We value your privacy and do not sell, trade, or otherwise share your personal information with third parties except as necessary to provide our services or as required by law.
a. Service Providers:
We may share information with trusted third-party providers who assist us in operating our website, processing payments, delivering products, and providing our services. These providers are obligated to maintain the confidentiality of your information.
b. Legal Compliance:
We may disclose information as necessary to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from government authorities.
c. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners as part of the business transaction.
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4. Data Security
Bliss Tech implements reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security measure is entirely infallible, and we cannot guarantee complete security.
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5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights concerning your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
For all requests related to your rights, please contact us at the email provided below. We may need to verify your identity before fulfilling your request.
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6. International Data Transfers
As a global company, Bliss Tech may process your personal information in jurisdictions outside your country of residence. When transferring data internationally, we implement appropriate safeguards in compliance with applicable data protection laws to protect your personal information.
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7. Third-Party Links
Our website may contain links to third-party sites. Bliss Tech is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
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8. Children’s Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16 without parental consent, we will take steps to delete it promptly.
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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for the latest information on our privacy practices. Your continued use of our services after any changes signifies your acceptance of the revised policy.
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10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Bliss Technologies Private Limited
Email: info@blisstech.co.zw
Phone: +2638644296794
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Thank you for trusting Bliss Technologies Private Limited with your information. Your privacy and security are of utmost importance to us.